To open a warranty or refund request, please contact us using the form below, or at the address or email below.

River Country Products has a one-year limited warranty from the date of original retail purchase that the product will be free from defects in material and workmanship. We also have a 30-day return and refund policy.   Please contact us prior to returning the item.

In the event of a defect or warranty claim River Country Products will, at its option: (i) provide a replacement or (ii) issue a refund up to the amount you paid for the product.  Returns or picture evidence of defective products may be required on a case-by-case basis prior to any refund or replacement being issued.

When contacting us about a return, please include your Order ID number.

For more information or to start a return, exchange, or refund process please contact us using the contact us form or email at:
River Country Products
5861 W. Clearwater Ave.
Kennewick, WA 99336
Sales@RiverCountryProducts.com